Privacy & Security
Trust is at the heart of every successful, ongoing relationship. At Chickie Camo®, earning and keeping your trust is the standard for everything we do. Because of this commitment, we never sell, rent or trade e-mail addresses with any other company.
We may revise this Privacy and Security Statement at any time without notice by updating this page. By using this Site you agree to be bound by any such revisions and should therefore periodically visit this Site and page to determine the current terms to which you are bound. In the event we make a material change to this Statement, you will be notified of such changes and given the opportunity to opt-out of new or different uses of your personal information. When this Privacy and Security Statement is revised, we will also revise the "last updated" date at the top of this Statement.
If you have any questions that are not answered below, please e-mail us at customerservice@chickiecamo.com.
Do you sell or trade customer e-mail addresses?
No. We never sell, rent, or trade e-mail addresses.
What kind of information will I be asked to provide?
When you place an order, request e-mail updates, or participate in a promotion, contest or survey, we may ask for some or all of the following: your name, address, phone number and e-mail address. If placing an order, we may ask for credit card information.
We maintain a record of your online purchases. If you ship your order to an address different from your billing address, we will ask you to enter the Ship To name and address.
How will Chickie Camo® use the information I provide?
Your information is used to process and deliver your order to the address you request. Your payment information allows us to bill your credit card company. If we have any questions regarding your order, we will contact you by phone or e-mail. If you make a purchase, we may send you information and updates about new products, special sales, customer surveys and promotions. We use both e-mail and postal addresses to share information with our customers. When you supply e-mail addresses we use those addresses only for the purposes listed above.
We often use testimonials from our customers on our website, but only when we have express permission to do so. Testimonials come from customer comments sent or e-mailed directly to us.
Do I need a password to order from chickiecamo.com?
No.
How do I update my personal information?
You can update your information online when you place an order. if you have any questions, call 614-374-1327. Our customer service representatives are available daily from 8:00 AM to 8:00 PM ET.
How do I discontinue promotional e-mails?
At the bottom of each e-mail is information about removing your name from our e-mail list. Our promotions are prepared in advance, so it may take a few days for the change to take effect, and you may receive e-mails during that time.
After you make a purchase, for your convenience we will still send e-mail order confirmations and information about your order. We may also contact you by phone or mail if we have questions regarding your order.
What does chickiecamo.com do to protect my information?
We use a variety of current technologies and processes to protect your personal and financial information. We use encryption technology to ensure the secure transmission of any personal information you provide to us while using chickiecamo.com. The ordering area of our site is protected this way and is referred to as "secure."
Does chickiecamo.com use SSL technology?
Yes. All transactions at our site are conducted using Secure Sockets Layer (SSL) encryption. This highly sophisticated system scrambles your financial data as it travels from your computer to our website, making it useless to anyone but chickiecamo.com.
How do I know when I am in secure mode?
If you look at the website address in your browser window, non-secure sections of our site begin with "http://." When you move to a secure area, the address changes to "https://"; the "s" means secure. You'll also see a lock displayed in the lower right-hand corner.
If for any reason you cannot access a secure area of our site to place your order, please call 614-374-1327. Our customer service representatives are available daily from 8:00 AM to 8:00 PM ET.
What if an unauthorized purchase occurs?
What if an unauthorized purchase occurs?. We will do whatever we can to help resolve the situation. The Fair Credit Billing Act requires your bank or credit card company to hold you responsible for no more than $50 of unauthorized or fraudulent charges on a credit card. Most debit card issuers voluntarily adopt the same liability limitations as credit card issuers, but you may want to check with your bank to make sure. Remember: if unauthorized use of your credit or debit card does occur, it is your responsibility to notify your card provider as stated in your agreement with them.
What about spam?
Hundreds of companies have been the target of a spam e-mail campaign on the Internet; e-mail that is sent illegally and illegitimately to the mass public. The senders create enticing subject lines to make the recipient think the e-mail message is from or has something to do with a legitimate company or organization, when in reality, the sender has nothing to do with the legitimate company. We go to great lengths to ensure our customers’ privacy, the integrity of Chickie Camo®, and our brand.
We advise anyone receiving a spam e-mail to report it as abuse to their Internet Service Providers.